Symptoms
FileDirector for Spielburg produced Winclient error when opening a document for any invoice. The error produced is as follows:
If you then quit this window. The following Exception comes up.
Cause
The cause of this error was due to software missing a VC++ 2010 distributable (32-bit). Our thinking is the new PCs are purely 64-bit. So this distributable was missing.
Resolution
The resolution to this was to download the missing VC++ distributable (32-bit) off the Microsoft website and put this within the FileDirector files. As soon as this was done. We repeated the steps and this worked straight away.
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