Symptoms
FileDirector WinClient displays tools, results and documents through a series of panels and [potentially 'undocked'] windows. You may find that you are unable, for instance, to see the search panel or the hitlist (search results).
Cause
Sometimes the panel arrangement can become confused. Typically this might happen if you log on to a [different?] computers having been using a PC with a very large monitor, or two monitors, or you have dragged the panels/windows into a location that isn't visible to you. Your results window could be attempting to find that large monitor you plug into at work but now you're using just your laptop screen on the train.
Resolution
Use the below buttons to reset your layout to one of the standard arrangements. You can re-customise your interface afterwards.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article